• Due to the nature of the products we sell, we are unable to offer refunds.  This is to safeguard the health and safety of our valuable customers and so you can always be guaranteed you are only purchasing 100% new & unused products.
  • If for whatever reason you have received the incorrect product, please e-mail us within 10 days of receipt of your purchase at and we will rectify the situation immediately.  You will need to contact us for a RMA# (Return Merchandise Authorization) prior to returning any item to us.
  • After the RMA# is supplied returns can be sent to the following address:
18100 TransCanada Highway
Kirkland, Quebec
H9J 4A1